Transcription Workflow

How to Transcribe an Audio File in HeliQore

Follow this visual written tutorial to upload an audio or video file, choose transcription settings, monitor progress, and review the completed transcript. Prefer video? Watch the video guide.

Before you begin

Sign in to HeliQore and have the audio or video file you want to transcribe ready. Before uploading, confirm that your use of patient and confidential information complies with your organisation’s privacy and data-protection requirements.

Step 1

Open the Transcribe page

After signing in, select Transcribe from the navigation menu. HeliQore opens the workspace where you can create and monitor transcription jobs.

HeliQore Transcribe page ready to create a transcription job

Step 2

Enter the job details

Enter a name for the transcription job. Choose the appropriate transcription language or default; in this example, the setting is Australia/UK English.

If required, set how long the transcription should be stored. You can also enter the patient’s first and last name as optional spelling hints. These details help reinforce spelling in the transcript.

HeliQore Transcribe page showing job name, language, storage, and optional patient spelling fields

Step 3

Select the audio or video file

Under Select Files, choose Browse Files, or drag an audio or video file into the upload area. Select the file you want to transcribe, choose Open, and confirm that it appears under Selected Files.

File picker open from the HeliQore Transcribe page

Step 4

Submit the transcription

When the file is ready, select Submit. The file appears in the transcription list, where HeliQore displays the job name, file name, status, and progress percentage.

HeliQore transcription list showing a submitted job in progress

Step 5

Monitor the transcription

While HeliQore is working, the status may show Transcribing or Formatting. Monitor the progress and do not close the page until processing is complete.

When the status changes to Completed and progress reaches 100 percent, select View.

HeliQore transcription list showing a job being formatted and completed jobs

Step 6

Review the completed transcript

The completed transcript opens in the Transcripts section. Select the transcript from the Transcript Library to review its contents.

From here, you can copy or save the transcript, download the converted audio, download a DOCX document, or apply a template.

Completed HeliQore transcript open in the Transcript Library with download and template actions

Transcription complete

The audio or video file has now been transcribed in HeliQore. Before sharing the transcript, review it carefully and confirm that sensitive patient information is handled according to your organisation’s privacy requirements.

Open HeliQore Watch the video guide

Need account setup help? Read the account creation tutorial.